Terms & Conditions
Effective Date: September 27, 2026
Welcome to Trailer Tales LLC. These Terms & Conditions (“Terms”) govern your use of the Trailer Tales LLC website and your purchase of products through our online store.
By accessing our website, placing an order, or using our services, you acknowledge that you have read and agree to these Terms. If you do not agree with these Terms, please do not use the website or place an order.
We aim to provide customers with clear information about our business, products, pricing, delivery, payment, returns, warranties, and other material terms of an online purchase. Clear and accurate transaction information is an important part of responsible e-commerce. (Federal Trade Commission)
1. About Trailer Tales LLC
Trailer Tales LLC sells products including:
- Trailers
- Shipping containers
- Portable restrooms
- Other related products offered through our website
Our business serves customers across the United States.
2. Website Use
You may use this website for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to the website or its systems
- Interfere with website operation or security
- Submit false or misleading information
- Use automated methods to improperly access or collect website information
- Attempt to damage, disrupt, or compromise the website
- Use website content in a manner that violates applicable law
We reserve the right to restrict or terminate access to the website where reasonably necessary to protect the website, our business, our customers, or others.
3. Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, specifications, dimensions, features, pricing, and availability.
However, product information may occasionally contain errors, omissions, or changes.
Product photographs may also vary slightly from the actual product because of photography, lighting, display settings, manufacturing variations, or product updates.
Customers should review the product description and specifications carefully before placing an order.
The FTC advises online sellers to provide accurate and complete information about the products being offered and the terms of the transaction. (Federal Trade Commission)
4. Product Availability
All products are subject to availability.
A product displayed on our website may become unavailable before an order is processed or fulfilled.
If a purchased product becomes unavailable, we may contact you to discuss available options, which may include an alternative product, revised fulfillment arrangements, or cancellation and refund where applicable.
5. Product Pricing
We make reasonable efforts to display accurate prices on our website.
Prices may change without notice before an order is placed.
The price applicable to an order is generally the price displayed at the time the order is submitted, subject to correction of obvious pricing errors and applicable law.
Where applicable, taxes and other charges will be displayed during the checkout process or otherwise communicated before purchase.
6. Orders
Submitting an order through our website constitutes a request to purchase the selected product.
An order is not necessarily accepted simply because it has been submitted or because you receive an automated order confirmation.
Trailer Tales LLC reserves the right to review and, where permitted by law, decline or cancel an order for reasons including:
- Product availability
- Pricing or listing errors
- Payment problems
- Incorrect customer information
- Suspected fraud
- Shipping or delivery limitations
- Duplicate orders
- Other legitimate business reasons
If we cancel an order after payment has been received, we will arrange an applicable refund.
7. Customer Information
Customers are responsible for providing accurate information when placing an order.
This includes:
- Full name
- Billing address
- Delivery address
- Phone number
- Email address
- Payment information
- Any information necessary to arrange delivery
Incorrect information may result in delays or failed delivery.
8. Payment
Orders must be paid using an accepted payment method available through our website.
Payment processing may be performed by third-party payment providers.
By submitting an order, you represent that you are authorized to use the payment method provided.
If a payment is declined, reversed, disputed, or otherwise cannot be successfully completed, Trailer Tales LLC may delay or cancel fulfillment of the order.
9. Taxes
Applicable sales taxes and other government-imposed charges may be added to orders where required by law.
Customers are responsible for applicable taxes associated with their purchases unless Trailer Tales LLC is legally required to collect and remit those taxes.
10. Shipping and Delivery
Trailer Tales LLC currently offers free nationwide shipping for qualifying orders within the United States.
Our standard delivery timeframe is approximately 3 to 5 days after an order has been processed and is ready for shipment.
Delivery times are estimates and may be affected by circumstances such as:
- Weather
- Transportation conditions
- Carrier delays
- Product availability
- Holidays
- Incorrect delivery information
- Delivery-location restrictions
- Other circumstances outside our reasonable control
Our complete shipping terms are described in our Shipping & Delivery Policy.
For online sales, stated shipping times should accurately reflect the seller’s reasonable basis for the promised delivery timeframe. (Consumer Advice)
11. Delivery Requirements
Customers purchasing large products such as trailers, shipping containers, and portable restrooms are responsible for ensuring that the delivery location is reasonably accessible.
Customers should consider:
- Road access
- Driveway and entrance dimensions
- Turning space
- Overhead clearance
- Ground conditions
- Unloading space
- Local restrictions
Customers may be responsible for obtaining permits or approvals required for placing or using a product at their property.
12. Trailer Purchases
Customers are responsible for reviewing trailer specifications before purchasing.
This may include:
- Trailer dimensions
- Weight capacity
- Hitch requirements
- Axle configuration
- Brake requirements
- Tire specifications
- Intended use
- Towing requirements
- Applicable registration requirements
Customers are responsible for ensuring that their towing vehicle and equipment are appropriate for the trailer they purchase.
Trailer Tales LLC does not provide legal, engineering, or professional advice regarding a customer’s particular towing setup.
13. Shipping Container Purchases
Customers purchasing shipping containers are responsible for confirming that the delivery location is suitable for the selected container.
Customers should consider:
- Container dimensions
- Access to the property
- Ground conditions
- Placement area
- Local zoning requirements
- Property restrictions
- Required permits
Used, refurbished, and new containers may differ in condition and specifications. Customers should review the individual product listing before purchase.
14. Portable Restroom Purchases
Portable restrooms may require appropriate placement, access, maintenance, servicing, and compliance with applicable local requirements.
Customers are responsible for ensuring that the intended location is suitable and that applicable local requirements are satisfied.
Product-specific specifications and instructions should be reviewed before use.
15. Returns and Refunds
Returns, cancellations, exchanges, and refunds are governed by our Returns & Refund Policy.
Customers should review that policy before placing an order.
A return must generally be approved before a product is shipped back to Trailer Tales LLC.
Because many of our products are large and require specialized transportation, customers should not independently arrange return transportation without contacting us first.
16. Warranty
Warranty coverage varies by product and manufacturer.
Some products may be covered by a manufacturer’s warranty, while other products may have different warranty terms or limitations.
Customers should review the warranty information associated with the specific product before purchasing.
Our Warranty Policy provides additional information regarding warranty claims and procedures.
17. Product Condition
Product condition will depend on the specific item purchased.
Products may be new, used, refurbished, or otherwise identified in the product listing.
Customers should carefully review the product description and condition information before placing an order.
18. Product Modifications
Customers should not modify, alter, repair, or otherwise change a product in a manner that may create a safety issue or affect applicable warranty coverage.
Unauthorized modifications may also affect eligibility for certain returns or warranty remedies.
19. Website Content
All website content, including text, photographs, graphics, logos, designs, product descriptions, and other materials, is owned by Trailer Tales LLC or used with appropriate permission or authorization.
Except as permitted by law, you may not reproduce, distribute, modify, copy, sell, or commercially exploit website content without appropriate authorization.
20. Intellectual Property
The Trailer Tales LLC name, branding, logos, graphics, website design, and original content may be protected by applicable intellectual-property laws.
Nothing in these Terms grants you ownership rights in Trailer Tales LLC intellectual property.
21. Third-Party Services
Our website may use third-party services for functions such as:
- Payment processing
- Shipping
- Analytics
- Website hosting
- Security
- Email communications
- Advertising
- Other website functionality
Third-party providers may have their own terms and privacy policies.
Trailer Tales LLC is not responsible for the independent policies or practices of third-party services that we do not control.
22. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.
23. Reviews and Customer Content
If our website permits customers to submit reviews, photographs, comments, or other content, customers are responsible for ensuring that their submissions are truthful and lawful.
Customers should not submit content that:
- Is fraudulent or misleading
- Contains unlawful material
- Infringes another person’s rights
- Contains malicious software
- Contains another person’s private information without authorization
- Violates applicable law
Nothing in these Terms is intended to prevent customers from expressing honest opinions about our products or services. Federal law restricts certain contractual provisions that prohibit or penalize honest consumer reviews. (Federal Trade Commission)
24. Errors and Corrections
We reserve the right to correct typographical errors, inaccuracies, omissions, product information errors, pricing errors, and other website errors.
If an obvious error affects an order, we may contact the customer to explain the issue and discuss available options.
25. Website Availability
We strive to keep our website available and functioning properly, but we do not guarantee that the website will always be:
- Available
- Error-free
- Secure
- Uninterrupted
- Free from technical problems
Website availability may be affected by maintenance, updates, hosting problems, security incidents, or circumstances outside our control.
26. Limitation of Liability
To the maximum extent permitted by applicable law, Trailer Tales LLC will not be responsible for indirect, incidental, special, consequential, or other damages arising from use of the website or products except to the extent such limitation is prohibited by law.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
27. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, damages, liabilities, or expenses arising from your unlawful use of the website, violation of these Terms, or misuse of products.
This provision does not eliminate rights or protections that cannot legally be waived.
28. Applicable Law
These Terms will be interpreted according to applicable laws governing the transaction, without limiting any mandatory consumer protections that may apply to you.
Specific legal requirements can vary depending on the customer’s state and the nature of the transaction.
29. Changes to These Terms
Trailer Tales LLC may update these Terms from time to time to reflect changes to our business, products, website, services, or applicable legal requirements.
The updated version will be posted on this page with a revised Effective Date.
Your continued use of the website after an update may be subject to the revised Terms to the extent permitted by applicable law.
30. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
31. Entire Agreement
These Terms, together with our applicable policies and product-specific terms, constitute the general terms governing your use of our website and purchases from Trailer Tales LLC.
Where a product-specific warranty, purchase agreement, or other written term applies, that document may contain additional terms governing the particular transaction.
32. Contact Us
If you have questions about these Terms, an order, a product, shipping, returns, or any other matter concerning Trailer Tales LLC, please contact us.
Trailer Tales LLC
Phone:
+1(540) 659-6900
Business Hours
Monday To Friday: 09.00AM – 05.00PM
Saturday – Sunday Closed
E.I.N: 82-3591750
Address:
1928 2nd Ave S
St. Petersburg, FL 33714