Privacy Policy
Effective Date: September 27, 2026
Trailer Tales LLC (“Trailer Tales,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our products, contacting us, or otherwise interacting with our business.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you may have regarding your information.
We aim to keep this policy clear and understandable. Businesses should ensure that their privacy statements accurately reflect their actual data practices and that personal information is appropriately safeguarded. (Federal Trade Commission)
1. Information We Collect
Depending on how you interact with Trailer Tales LLC, we may collect information such as:
- Full name
- Billing address
- Shipping or delivery address
- Email address
- Telephone number
- Order and transaction information
- Product preferences and inquiries
- Information submitted through contact forms
- Information provided when communicating with our customer service team
- Account information, if you create an account on our website
We only seek to collect information that is reasonably necessary to operate our website, process orders, communicate with customers, and provide our products and services.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics tools, security services, or other technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of visits
- General website usage information
- Technical information used to maintain website security
This information may help us understand how visitors use our website, troubleshoot technical problems, improve website performance, and protect our website from unauthorized activity.
3. How We Use Your Information
Trailer Tales LLC may use collected information to:
- Process and fulfill orders
- Arrange product delivery
- Communicate with customers about orders
- Respond to questions and inquiries
- Provide customer service
- Send order confirmations and updates
- Process payments through applicable payment providers
- Improve our website and services
- Maintain website security
- Detect and prevent fraud or unauthorized activity
- Maintain business and transaction records
- Comply with applicable legal and regulatory requirements
- Send marketing communications where permitted and appropriate
We will use personal information consistently with the purposes described in this Privacy Policy and our actual business practices.
4. Payment Information
When you make a purchase through our website, payment information may be processed by third-party payment processors.
Trailer Tales LLC may receive transaction-related information necessary to confirm and fulfill your order. Payment processors may independently handle payment information according to their own privacy policies and security practices.
Where possible, we rely on established payment providers to process payment information rather than unnecessarily retaining sensitive payment credentials ourselves.
Businesses are generally encouraged to minimize the amount of sensitive information they retain and protect the information they do maintain. (Federal Trade Commission)
5. Shipping and Delivery Information
To fulfill an order, we may need to provide necessary customer information to shipping companies, freight carriers, delivery providers, contractors, or other service providers involved in delivering your purchase.
Information shared for delivery purposes may include:
- Customer name
- Delivery address
- Telephone number
- Email address
- Order details
- Delivery instructions
This information is shared only as reasonably necessary to facilitate order fulfillment and delivery.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember certain preferences
- Understand website traffic
- Improve website performance
- Support security
- Analyze how visitors interact with the website
- Support advertising or marketing features, if used
Some cookies may be provided by third-party services integrated into our website.
You may be able to control cookies through your browser settings or through a cookie-consent tool displayed on our website.
Disabling certain cookies may affect some website functionality.
7. Analytics
We may use analytics services to understand general website activity and improve our website.
Analytics services may collect information about how visitors interact with our website, including pages viewed, approximate location information, device information, browser information, and other technical data.
The specific analytics services used by our website may change over time.
8. Marketing Communications
If you provide your contact information or otherwise consent to receive marketing communications, we may use it to send information about:
- Products
- Promotions
- Special offers
- Company updates
- New products or services
You may unsubscribe from marketing emails by following the unsubscribe instructions included in the message or by contacting us directly.
Transactional communications, such as order confirmations, shipping updates, and customer-service messages, may still be sent when necessary to complete or support your transaction.
9. How We Share Information
Trailer Tales LLC does not sell customer personal information simply as part of our ordinary business operations.
We may share information with service providers and other parties when reasonably necessary to operate our business, including:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- Website and technology providers
- Analytics providers
- Customer service providers
- Marketing service providers, where applicable
- Professional advisers
- Government authorities or law enforcement when legally required
We may also disclose information when necessary to protect our rights, prevent fraud, enforce our agreements, investigate security incidents, or comply with applicable law.
Third-party services operating on or through a website may have their own privacy policies governing information they collect. (Federal Trade Commission)
10. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
If you visit a third-party website, that website’s own privacy policy and terms may apply.
Trailer Tales LLC does not control the privacy practices of third-party websites and encourages customers to review their applicable privacy policies before providing personal information.
11. Data Security
We take reasonable measures designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, online transmission, computer system, or electronic storage method can be guaranteed to be completely secure.
Customers should also take reasonable precautions when protecting their account credentials and personal information.
The FTC recommends that businesses know what personal information they maintain, limit unnecessary collection and retention, restrict access, protect stored information, and have plans for responding to security incidents. (Federal Trade Commission)
12. Data Retention
We may retain personal information for as long as reasonably necessary for purposes such as:
- Completing transactions
- Providing customer service
- Maintaining business records
- Resolving disputes
- Preventing fraud
- Meeting accounting requirements
- Complying with legal obligations
- Enforcing agreements
When information is no longer reasonably necessary for legitimate business or legal purposes, it may be deleted, securely destroyed, anonymized, or otherwise disposed of as appropriate.
13. Children’s Privacy
Our website is intended for a general audience and is not directed toward children under 13.
We do not knowingly seek to collect personal information from children under 13 through our website.
If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
The Children’s Online Privacy Protection Act (COPPA) imposes specific requirements on websites and online services that collect personal information from children under 13. (Federal Trade Commission)
14. Your Privacy Choices
Depending on applicable law and your circumstances, you may have rights concerning your personal information, which may include the ability to:
- Request information about personal data we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request information about how your information is used or shared
- Opt out of certain marketing communications
- Exercise other privacy rights provided by applicable law
To make a privacy-related request, contact us using the information provided at the end of this policy.
We may need to verify your identity before completing certain requests.
15. California Privacy Rights
If you are a California resident, additional privacy rights may apply to you under California law.
Depending on the circumstances and applicable law, these rights may include rights concerning access to, correction of, or deletion of certain personal information and rights concerning certain disclosures or uses of personal information.
Because privacy obligations can depend on the nature of a business, the information it collects, and applicable legal thresholds, Trailer Tales LLC will handle qualifying requests in accordance with applicable law.
16. Do Not Track
Some web browsers offer a “Do Not Track” setting.
Because there is not a universally accepted technical standard for responding to Do Not Track signals, our website may not respond to every browser-based Do Not Track setting.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, services, or applicable legal requirements.
When we make changes, we may update the Effective Date at the top of this policy.
We encourage visitors to review this page periodically to remain informed about our privacy practices.
18. Contact Us
If you have questions about this Privacy Policy, how we handle personal information, or your privacy rights, please contact Trailer Tales LLC using the information below.
Trailer Tales LLC
Phone:
+1(540) 659-6900
Business Hours
Monday To Friday: 09.00AM – 05.00PM
Saturday – Sunday: Closed
E.I.N: 82-3591750
Address:
1928 2nd Ave S
St. Petersburg, FL 33714